A conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another. ", A mother and her young son returned from the grocery store and began rather than the way we should respond? Therefore, it is important to maintain the right balance and this requires some skill, May negatively affect your confidence in your ability to respond to an aggressive opponent, Makes it more difficult to transition to a win-win solution in the future, Some of your supporters may not like your smoothing response and be turned off. Soin College of Business, Wright State University, Dayton, Ohio. Some conflict styles back up others. Predictably, his team was penalized and he was ejected. Forcing. Whetten, D. A., & Cameron, Upper Saddle River, NJ: Prentice-Hall. e-mailed to me from Yahoo! Examples of when withdrawing may be appropriate: Also known as accommodating. Conflict Management         Aldag, R. J., & Kuzuhara, Let's keep the conversation going. Avoiding or withdrawing from an argument is the easiest way of resolving an argument as you are literally taking yourself out of the equation. Please e-mail named Lot was warned to take his wife and flee out of the city, but his Remember, the objective is to manage conflict instead of letting conflict manage you. Collaboration involves an attempt to work with the other person to find a win-win solution to the problem at hand - the one that most satisfies the concerns of both parties. his mother asked. The main advantage of the collaborating conflict-management style is that it makes all involved parties feel as though they are valued enough to have their concerns considered. He or she does not address the conflict but sidesteps, postpones or simply withdraws. Each strategy has its own benefits; there is no right or wrong conflict management style. It is a supplement to my MBA 751 - Managing People in Organizations class. A collaborative style is when you pair up with your opponent to find a common solution that can be considered a win/win. week, I learn something new from LeaderLetter subscribers! Examples of when forcing may be appropriate: Also known as confronting the problem or problem solving. his mother asked. An individual firmly pursues his or her own concerns despite resistance from the other person. are issue importance, relationship importance, and relative power: Photo Credit Sources and Additional References About the Newsletter This may involve pushing one viewpoint at the expense of another or maintaining firm resistance to another person’s actions. The advantage of avoidance is that it can be useful if conflict will not produce a resolution toward the goal or the conflict is perceived as minimal. Forcing Conflict Style (cont’d) • Advantages Ø Decisions may be better, if the forcer is right • Disadvantages Ø Overuse leads to hostility and resentment toward its user Ø Forcers tend to have poor human relations • Appropriately used when: Thus, if problem-solving doesn’t work, compromise, forcing, or yielding can be used. Organizational behavior and management: An The Style Matters: The Kraybill Conflict Style Inventory assessment identifies a persons’ style in the different phases of conflict, as it is usually different from one phase to the other. i.e., responding to a conflict situation the way we feel like responding To most effectively resolve a conflict, we should use the strategy that Negotiators often fall into one or more of these five styles whether they are trying to reach an agreement or resolve a conflict with multiple parties. Forcing - using formal authority or other power that you possess to satisfy your concerns without regard to the concerns of the party that you are in conflict with. When you need to work through hard feelings, animosity, etc. e-mail a reply indicating that you would like to unsubscribe. People who are interested in preserving the peace and maintaining the most … In addition to time pressures, some of the most important factors to consider The avoidance strategy involves staying away from conflict instead of addressing the issue. The win-win approach sees conflict resolution as an opportunity to come to a mutually beneficial result. was very unfortunate as his team, the Giants, narrowly lost the game.