Tales from the Front Desk. He repeated once more that he had given us thousands of dollars, and the last thing I said was, "You know what, sir, I understand that, but there is nothing else I can do for you. So I had a guest who was a stayover today. "Well, sir," I begin to say, "I'm sorry you couldn't play golf. Tales from the Front Desk. Sally claims that when she woke up, she saw the bottle had been knocked off the nightstand and Chance was lying motionless on the ground. It rained the entire time, and I was trying to see what you could do for us?". Wish I could say that I marched into work with my head held high and used my twenty-something-year-old idealism and strong will to make the higher-ups back down. Customer service employees always have the best stories. He just called the front desk to ask if the network for wireless internet was the one with the capital first letter or the lower case. This time, though, someone actually called. Funny because I'm the only front-desk person, and I checked them in. It puts the front desk in an awkward position when we get numerous complaints about the dog in room 108 that's been yapping since 2 PM and it's now 5:30 PM. As they started heading back to their room one of them stopped and asked if they left something here could we give it to another guest. Along with stories of the rude, crude, outrageous, and flat-out odd, readers can view tips for reserving rooms and making their stays enjoyable. No big deal. search results for this author. A gentleman comes in and he's clearly had a bit to drink, and has a limp. Being a pet-free hotel, I was a little upset that I'd have one of these mornings. *FREE* shipping on eligible orders. My coworker was still learning what the boundaries of “good customer service” were and she obliged. *FREE* shipping on eligible orders. The downside is that employee recognition for all the — dare I say — crap they put up with isn't a commonality for these folks. An amusing way to spend a boring day. In 3 short months I have gone from a highly functioning team with great enterprise and comaradery to a team that is under trained and under performing due to the fact that: Tales from the Front Desk. "We are not in charge of the rain, sir, that belongs to a whole higher department.”. Tales from the Front Desk [Forrester, Elisha] on Amazon.com.au. Names have been changed to protect the idiots. At first I didn't really pay attention to this because shortages are usually no more than a dollar or two. Allow us to give you a free lunch voucher." Hello, Sign in. The NOCO Forty . (When there's less than a certain number of rooms left at the hotel, new staff don't have authority to book.) Friday, January 03, 2003. And I went back to my break. I live in a small Illinois town, where I gathered inspiration for my first book, Tales from the Front Desk. Sally, short for Sally-Sob-Story, called us two days ago looking for pet-friendly hotels because she was going to be evicted from her apartment. Along with stories of the rude, crude, and outrageous, readers can view tips for reserving rooms and making their stays enjoyable. Fucking great, another night of watching time crawl by with my thumb up my ass. We’d love your help. :-). He's given us hundreds, if not thousands, of dollars, and I WILL transfer him to the rooms. When I spoke to him, he immediately blew up, claiming that he's the one who set up the block. Of course,... What do dialing 911 over laundry, being a “victim” of a dog’s leg-lifting, watching someone undressing in public, or witnessing an event that feels as if you are in a movie have in common? I knocked to find that even though checkout was an hour ago, he was still in his room, not having his stuff packed and was clueless as to why I was bothering him. Nobody answered, obviously, and it transferred back to me at the desk. He came down to the front desk red as a tomato and demanded to talk to me. Share them with us in the comments section below! Downloads Minecraft and plays online. To see what your friends thought of this book. Tales From The Front Desk: The Painfully Ridiculous Things Office Managers, Admins, and Executive Assistants Deal With By Jeff Murphy July 21, 2017 January 11th, 2020 72 Comments If you’re an Office Manager, Admin, or Executive Assistants, you probably get a million requests a day. My one coworker has never seen them before. Personal Blog. 3 of the Worst Employee Recognition Methods for Introverts, 12 Eye-Opening Facts You Didn't Know About Employee Recognition, 15 remote employee recognition ideas to build a culture of appreciation, 15 Inspiring TED Talks On Recognition At Work, 19 Creative and Sincere Employee Appreciation Ideas. Tales from the Front Desk tells the many stories of what hotel front desk clerks really experience. The subreddit Tales From the Front Desk is chock-full of horror stories from hotel receptionists and employees about their most ridiculous guests and the crazy things they think they can get away with. As I move from one end of the hallway to the other, passing through the front desk area, there was an older couple standing over in the lobby. 32 Short, New Books to Help You CRUSH Your Reading Challenge. But I guess that's not what happens in the real world. In this case, it probably means you work at the front desk of a hotel! Tales From The Front Desk An uncensored look at working the front desk of a major corporation. I’ve lived in Bhutan for two years now and am continually amazed by how beautiful and different the landscape around Uma Paro can be as the seasons change. Refresh and try again. Stairs and elevators on both ends of the hallway with front desk in the middle of the first floor across from lobby area. Account & Lists Account Returns & Orders. Let us know what’s wrong with this preview of. being at the front desk can get crazy but this book I felt wasted my time, none of the stories were unusual for a hotel vet! Desk Tales: Front Desk and From the Desk of Zoe Washington Posted on June 30, 2020 by Katy K. Two kids deal with friendships and take stands for social justice in these stories that draw from real-life problems. From shippingmyworld, Tales From The Front Desk I really believed there wouldn't be a part 3, but here we are. If you were someone who really needed to contact them, you'd be able to do so personally.". stories, Tales from the Front Desk tells the many stories of what hotel front desk clerks really experience. There’s annoying, there’s rude, and then there’s downright wacky. Back with blunt front desk secrets, staff vs. guest feuds, ghost dogs, strange phone calls, and outrageous complaints, More Tales from the Front Desk is packed with stories from a small-town hotel front desk clerk. I got a call from one of the housekeepers that there was a very large dog wandering the halls of the third floor of our building. Names have been changed to protect the idiots. 21st Century Bartender We’ve all seen the images of our friendly neighborhood bartender, who’s quick to … They did not even look my way. I discovered a full-size pit bull and, sure enough, it was wandering between the open rooms that my housekeeper was trying to clean. We believe Chance was fed them intentionally. The other week a customer accused the housekeeper of stealing his six hundred dollars. I am such a karma whore that I immediately needed to place this on here. Chance ate an entire bottle of Sally's pills. The collections of stories from Reddit & online entitled parents, entitled people, Petty and nuclear Revenge, hey lady I don't work here and many more. But let me tell you she smelled like SHIT. There are no discussion topics on this book yet. Even in a small town, the stories never seem to end. Goodreads helps you keep track of books you want to read. she looks clean from a distance, but when you’re there stood next to her its a different story. Tales from the Front Desk eBook: Forrester, Elisha: Amazon.co.uk: Kindle Store. We did this two or three times; each time it transferred back he accused me of lying to protect them and demanded that I actually transfer him. I had a newbie receptionist behind the desk. Tales From The Front Desk An uncensored look at working the front desk of a major corporation. Because it can always be worse. Inspired by real people and real events, this is a book that should not be overlooked by anyone seeking a good laugh. Tales from the front desk. Start by marking “Tales from the Front Desk” as Want to Read: Error rating book. In this case, it probably means you work at the front desk of a hotel! Welcome back. Kindle Store. I texted them to let them know that their new keys were ready at the front desk, and gave them the option to come and get the keys themselves OR to have maintenance deliver them. I happened to know that the whole family was down in one of our banquet rooms, so without saying the room number, I transferred him to one of their rooms. She got a call for a reservation, but she was unable to book it because her profile was restricted. Tales from the Front Desk Along with stories of the rude, crude, outrageous, and flat-out odd, readers can view tips for reserving rooms and making their stays enjoyable. I stopped at the desk just in case they needed me. From AviGABS, Tales From The Front Desk One of my favorite things to happen at the front desk so far is this one time when I had an incoming guest call me to ask for directions on how to get to our hotel from the ferry. There’s annoying, there’s rude, and then there’s downright wacky. You are here Home. They had a block of rooms, and upon check-in they told us that privacy was important to them. The lady then told my newbie coworker that she wanted to rate shop, but her Internet isn't working and would really appreciate it if my coworker could price shop for her then get back to her. Why? Written by a front desk clerk and inspired by real people and real events, this is a book that should not be overlooked by anyone seeking a good laugh. 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