- Redditor JESUS_HATES_FIGS. All we know is, these employees definitely deserve a raise because no one should ever be treated the way they were by these nasty customers! The local Walmart was notoriously bad. Covering the hottest movie and TV topics that fans want. They work here so they have to bend over backwards for you "because that's their job." They recount; “Had a customer at my very first job that had 'reserved' a hall at our music store for her piano students to preform. - Redditor PlainSaltines, "I worked at a craft store. 0 comments . It can be frustrating to interact with customers who just aren’t paying attention. It’s a wonder how these employees were able to remain professional and courteous when in such strange situations, especially if the customer was insulting them or threatening their wellbeing. Reminder: Please blur all personal info before posting screenshots. The following stories are from readers, their names have been concealed. I had to run to get the price. This week, we’re back to one of the classics: terrible restaurant customers and the eateries they maliciously haunt. She said 'it wasn't good enough', but I had no physical record of payment, nothing in our Google calendar saying she had booked it, no invoice in our digital database. The cashier tells them no and the customers say ok and wander off. We bet this Reddit user had to hold back giggles while they helped this customer because we’d be doing the same too. I understand you're frustrated but I have given you absolutely every logical solution I can think of to resolve the issue at hand. She then leaves the store, without ever saying a word or doing anything other then barfing all over my register. Welp, not even two minutes later, he comes in and throws the plate downsaying he 'found 15 cents in his tacos'. I was okay and the guy got booted from the store by LP.” Let this be a lesson not to move fridges by yourself! Thankfully, most retail workers have strong levels of patience and tolerance, because shopping would be nearly impossible without their hard work and patience. She love spontaneous road trips, drinking coffee from mason jars, and her hair straightener. It was the day after Black Friday, and we were still pretty busy. He single-handedly brought that sign down. An image of a chain link. - HorsesAndAshes. While serving a customer like this would be annoying and probably frightening, it at least makes for a good party ice-breaker. He hits her with his cart, she throws the grapes at him. He SLAMS his cart into her body, almost knocking her over, and yells that he wanted those grapes and she can't take them! - Redditor -millennialfalcon-, "Τhe customer who took a s--- in one оf my fitting rooms and then wiped hіs a-- with a $125 ѕhirt. Customer Service - stories of good and bad service r/ CustomerService. Great man." We often hear stories about poor customer service experiences, but customers can be just as horrible. Cut her and bruised her bad. A stylized bird with an open mouth, tweeting. They informed me 'there was quite the mess in the toilet cubicle'. The fire department found her up in the rafters after about 30 minutes. I refunded their drink, and gave him his $2.15 back. Well this week, when Reddit user dpjs asked, "What is the most bizarre reason a customer got angry with you?" – Shirlena6 (via Reddit) [Read: 20 Types of physical touches and what each ones means] Being a massage therapist is a rewarding yet challenging profession. 10 Celebrities Who Have The Strangest Hobbies, 10 Things Taylor Swift Has Done Since She Started Dating Joe Alwyn, From Pepper Potts To Jane Foster: The 10 Coolest Superhero Girlfriends, Every Current U.S. Daytime Talk Show Host Ranked By Net Worth. After listening to him talk about this for a few minutes, and wishing I could leave and not hear about him and his girlfriend, he then asked me if I wanted to, "I was working in a grocery store as that store's third-shift cashier. He was getting agitated and asked to speak with her manager. The next person to use the toilets came out very quickly. - Redditor yskoty. I ask her if I can help her. Also, the many counts of inappropriately funny service clients got. We had to evacuate the whole store. It took several hours to clean and sanitize, and occupied the rest of my night." Cops were called, they went outside to talk to the cops, never found out what happened. Employees in any of these industries have to put up with some crazy, and disturbing customers. What's new. It took several hours to clean and sanitize, and occupied the rest of my night." Those who have worked in retail say it's far from easy — they aren't exaggerating. If you want your customer service horror story to go viral, simply let it happen on social media. Thank goodness I'm not working there this year. After all, calling this customer 'Bloody Stump Mary' sounds more like a campfire ghost story rather than a disgruntled shopper. I am serving tables as a seventeen-year-old student in a quite nice restaurant in Belgium. All for a $12 razor." She insisted that none of my solutions were adequate for around an hour and I told her right then and there something along the line of 'I was 17 and nervous, my face was hot, but probably because she was acting crazy. The letter "P" styled to look like a thumbtack pin. Keep up with her on Instagram @alexandrasakellariou and Twitter @AlmostAlexandra. But the guy hadn't bought the battery there! As she passed the registers, we walk up to her and asked her to stop. She was doing this weekly for the two years I worked in that location.”. Reddit User G_man252 tells this tale about a customer who really, really wanted a Wii. We sit her down in a chair, and tell her we have to fill out a report. The lady did it for NO reason. These retail horror stories prove that sometimes there’s just no way to please some people. His wife wanted a refund on her drink because we were out of our popular tea, and I wasn't gonna make a new batch when it was five minutes from closing. A lady was buying a feather boa without a price tag. TaiDollWave shares this fist-clenching story; “I had one customer who refused to take out her headphones (which was fine). We reviewed the tape to see [what had] happened, no one saw, and we watch the lady walk up, loom around, and just rear back and shove it forward with all her might, then walk away out the door like she didn't see a thing. Have you served customers like these? To inspire you as you look forward to 2019, we’re presenting this roundup of 10 customer service stories we recently stumbled upon. Customer, crew, manager, and this lady. Luckily, that's the worst part of that Black Friday. We bolted down the stairs and slammed the door shut behind us. While working on that, she pulled out a box knife she had found and slit both of her wrist. Silence. Bigdiq explains; “IT support. Him: 'Oh you're sorry? She picks up the grapes to put them in her cart. He would use it until the batteries died and then bring it in and exchange it for a new flashlight with batteries. Kim Bhasin . the stories were just as wild as you'd imagine. Then he told me to go and make him something with chicken, get him a refund, and a free beer because he 'didn't like the salmon', but he ate almost the whole thing. Like what you see here? After listening to him talk about this for a few minutes, and wishing I could leave and not hear about him and his girlfriend, he then asked me if I wanted to join them for a threesome." Right before Christmas time, people would come in RIGHT when we opened, buy our whole stock, and sell them online for double what they paid. However, if this customer is real, then we hope she got the help that she needs! 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From customers defecating in aisles, to some threatening to gun down employees, to others just being downright physically and verbally abusive. When in doubt, opt for a classic please and thank you and refrain from using any insulting or threatening language. The customer threw the 30lb battery at my dad, and it hit his back so hard that it left indentations on his back where the connectors were on the battery!" We’re sure that working in the food industry attracts a variety of strange and disgusting customers. She was stealing a Mach 3 razor for those who are curious.”. - Redditor HeyNomad. As anyone who has ever worked in a customer service capacity will know, not every customer can be pleased. But despite the occasional pervert or unshowered client, awkward experiences make for good massage stories, and as a buffer for one’s professional experience. Really drunk [...] At some point, he said he was going to the toilet. - Redditor sunshinelover08. We often hear stories about poor customer service experiences, but customers can be just as horrible. Here’s to hoping this customer figured out how to use computers to save her further embarrassment in the future. 5 Bad Customer Service Examples You Can Learn From. Her solution? They explain; “We opened at midnight for Black Friday, which is bad enough as it is, but this specific year was insanity. In a massive Reddit thread, retail and service workers are sharing their best stories of "instant karma" which they had the pleasure of witnessing being served to less-than-stellar customers… Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. It wasn't the first time I've cleaned up quite a mess, so I just grabbed a mop and started cleaning from outside the cubicle. The city made big news when the Walmart men's restroom was found to have a makeshift meth lab in one of the stalls. - Redditor. "As a 16-year-old, I worked at a hardware store return desk — this was a couple of decades ago. card classic compact. Starface1789 recalls another customer who actually threatened her wellbeing. See how Microsoft tools help companies run their business. He would use it until the batteries died and then bring it in and exchange it for a new flashlight with batteries. Cutting off your hand is obviously not a sign of good mental health, so we hope this customer got more than just her receipt. It ceased services in late March without warning, leaving thousands of travelers stranded without return flights home from their destinations. - Redditor Routerbox, "I quite often would work at the service desk, and also had to greet people coming in the door if I wasn't currently helping someone out. I refunded what she 'paid' in full and in cash. - Redditor Sufiguru1137. These stories from Reddit users prove that working in retail, the food industry or customer service is a hard job-especially when you have to deal with customers as crazy as these. And of course, they left without bothering to inform the staff of the mess that was awaiting them. 6. pinned by moderators. This poor Reddit user sure doesn’t seem to have luck customers, as this was the second story they had about a horrible customer. share. I pull her off of him, and we walk her upstairs. - Redditor. You’ll either get a fantastic experience that you’ll want to brag about to your friends – or a nightmare of an experience you will just want to forget. I was young and didn't know better, so I served the guy until he was drunk. Our boss even asked the cooks if they had 'accidentally' thrown change into someone's tacos. Hot New Top Rising. and threw the entire console at her. I'm not kicking out the person that has an invoice physically with her (we always told teachers to keep a receipt just in case), and I am more than happy to place you upstairs. save • Posted by 5 minutes ago. He started to get agitated and so my dad went to go get the owner. Category: Retail Stories Tags: retail horror stories Leave a Comment. Hot. I am a white male with blonde hair and blue eyes. The company did not offer … Unicorntentacles shares this story about a crazy customer on Black Friday; “I worked at Best Buy seven years ago as a cashier. The response by the restaurant chef was quite priceless. My manager explained that all the loaders are helping other customers and he is the next one to be loaded. In the post, BadgerDancer explains; "In the late '90s, a guy came into the first bar I ever worked in. This story proves that working in retail can be downright disgusting. I dropped to the floor as it smashed my counter, and pinned me between the broken register and the floor. There was this one lady who arrived later than the rest of the customers, and clearly expected to be allowed to get to the front of the line. - Redditor, I quite often would work at the service desk, and also had to greet people coming in the door if I wasn't currently helping someone out. Later that day, I found a plastic shopping bag tied shut filled with urine on the floor of the same dressing room. Staceface1789 shares this story of their time working at Staples, saying; “I had another customer who was toothless and all around just looked homeless. 8 min) so he gets angry. They might have had a bad day, feel overly emotional and take it out on the nearest person, who just happens to be their waiter. A young woman comes into the store one night at about 1 a.m. She walks up to the end of my register (the only one open at that time of night, of course) and just stands there, silently, looking at me. "My grandfather died and I had to travel across the country to his funeral. Silence. Even when it’s not as dramatic or extreme, customers experience terrible service every day, and it slowly erodes a company’s reputation. My friend handled it the best she could and walked away, and the whole staff saw it, including management. And while the following stories aren't "suffered a broken nose being dragged screaming off a plane" levels of awful, they're still pretty shitty. This Bad Customer Service Story Takes The Cake. We bolt down the stairs and slam the door shut behind us. Even if you’re having a rough day or are unhappy with the customer service. Those who have worked in retail say it's far from easy — they aren't exaggerating. What's Next For The Cast Of Schitt's Creek? This is a story that might actually be funny, if it weren’t for the very many layers of wrongness to it. These stories from Reddit users prove that working in retail, the food industry or customer servic. 6. 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Are helping other customers and he was gone so long other people in the food industry ''... 15 years ago as a 16-year-old, I was pulled aside by my department.... Or doing anything other then barfing all over my register ” Yuck they then to... That you feel that way, but my co-workers and I had to travel across the country to funeral. Was a big fridge her if she was using a back slash or forward slash in her cart article be! To skip the salon even two minutes later, he wanted to try something salmon... Threatening harm against another person, especially for something as dumb as poor customer service experiences, but customers be... You? recalls the story of a mentally unwell customer no wonder this crazy customer on Black Friday customers the! Filled with urine on the floor of the worst time for retail workers share horror leave... Bigdiq, shared this story proves that working in the Montreal area of tacos for,! Simply let it happen on social media been waiting for an ambulance/police to up! Shared this story seems a little too far fetched to be real 's were all loaders. Restaurant customers and the whole staff saw it, including management ' in full and cash... Your dirty hands all over the envelope want your customer service to customer service of angry customers way! No, what you are, is deaf because I already told you times... Any good to lose your cool shampoo for example harm against another person, especially something... Spit out warm chewed up salmon burrito right into my hands probably frightening, it makes the employees who curious.! Once I got here first, so he kept bumping her with his cart, she throws the to... A cashier get the owner said he was getting agitated and asked to speak with manager! Would take about 20 minutes and the space fits 20 people lady was buying a feather boa without price. Person to use computers to Save talking Smack for home rafters after about 30 minutes him I! You `` because that 's the worst time for retail workers 'm sorry that you feel that way but! Say ok and wander off walk up to her, and expect the impossible from readers. Employees more frustrated and more likely to not meet your demands the worst part that... Always right. see how Microsoft tools help companies run their business doubt! Montreal area if we encountered a customer and, yes, they went outside to talk to him about,. People in the food industry `` Once I got asked how big 12-inch. She passed the registers, we ’ ve been together for ten years and! Cart, she throws the plate downsaying he 'found 15 cents in his,... First, so I served the guy until he was yelling he was so. Must have sneaked out unseen ' 's pet shampoo for example that looked.. Okay, but I 'm going to buy what I asked for. ''! But my co-workers and I had to hold back giggles while they helped this customer figured out how make...