True or False Misunderstandings due to ineffective communication are the only causes of conflict. Communication has a big role to play in conflict management. Disagreement through which parties involved perceive a threat to their need, interests or concerns. Click here for an audio recording of this page. Which of the following statements is likely to be used in the accommodating conflict management style? Saying "I understand how you feel right now," is an example of using which of the following active listening skills? Collaborative conflict management (CCM) can help prevent and manage forest conflicts. Which of the following statements describes a conflict management style? It is natural and inevitable and, properly managed, it is productive, relevant and creative. Conflict is a common occurrence on teams. Communicaid works to improve cross-cultural communication across organizations, but that doesn’t mean the company is immune to its own internal breakdowns. Once you have identified the styles of conflict occurring in your collaborative project, you can move to resolving the conflict. Which of the following statements describes a conflict? Relationship factors, personal factors, situational factors, Which of the following is defined as "the ability to perform an action or the possession of control or influence over others?". This should be proactively managed by establishing a conflict management plan. Which of the following is not one of the factors of successful mediation? Collaborate. Competing Style. According to the National Institute for Occupational Safety and Health, how many American employees feel stressed at work? Another colleague has suggested that conflict is good for stimulating creativity and productivity within the work environment. PLAY. This is an example of what type of conflict management style? Meaning of Conflict 3. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. Which of the following third parties helps conflicting parties clarify the situation and decide on a solution? Some employees see his communication style as rude and aggressive. Which of the following conflicts can be categorized as a group conflict? It’s common that when emotions flare up, problem-solving skills fall quickly by the wayside. Which of the following statements describes the word "power"? … Fortunately, taking the right approach can turn a confl ict into an impetus for positive change. Disagreement through which parties involved perceive a threat to their needs, interests, or concerns. "conflict management" and the need to find a solution. 1. is an example of which of the following active listening skills? Log in Sign up. Ability to perform an action or the possession of the control or influence over others. Strong conflict management skills are an advantage in most positions, as conflict is virtually impossible to avoid. Managers get truly effective collaboration only when they realize that conflict is natural and necessary. Both conflict management and a satisfactory solution are easier to attain when it is accepted that what we normally call conflict is a complex, multi-dimensional phenomenon. Conflict between two employees who have different personalities. In a collaboration, both sides are trying to find a solution which truly satisfies the needs of each. It has been observed that poor communication always results in misunderstandings and eventually conflicts. Which of the following positive language skills describes Julie's communication style? Which of the following third parties has a clear control over the final agreement? Characteristics That Add to the Complexity of Network Disputes Proactively manage conflict: When engaging in conversations such as those taking place during collaboration, conflict may arise. Compromise and collaboration are conflict resolution techniques. Which of the following is a relationship factor which contributes to conflicts? During a conflict, people should only focus on personal goals and final outcomes . If a person simply refuses to deal with a conflict and is indifferent to the outcome of the conflict, which of the following conflict management styles has he or she chosen? Which of the following is an example of a conflict caused by a personal factor? Communicaid works to improve cross-cultural communication across organizations, but that doesn’t mean the company is immune to its own internal breakdowns. All of these styles are appropriate in certain situations, but in general there are two that are viewed as being the most appropriate in most situations. 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